When designing change in a district, it is essential that leaders hear directly from students, families, teachers, and classified staff (i.e., those most impacted by teaching and learning); this is often done via empathy interviews. It can sometimes be challenging to make sense of the themes from empathy interviews, so this guide from Perficient introduces a framework for translating stories from empathy interviews into actionable insights.

Explore More

Madison Promise Online Program's Approach to Communication

Through their participation in TLA's Strategy Lab: Virtual & Hybrid program, Madison Promise Online Program sought to identify ways to...

Cajon Valley's Approach to Supporting Students and Building Community

Through their participation in TLA's Strategy Lab: Virtual & Hybrid program, Cajon Valley's Virtual Learning Program sought ways to help...

NYC School Without Walls' Approach to Student and Family Engagement

Through their participation in TLA's Strategy Lab: Virtual & Hybrid program, NYC School Without Walls sought to increase engagement with...