When designing change in a district, it is essential that leaders hear directly from students, families, teachers, and classified staff (i.e., those most impacted by teaching and learning). This guide includes a starting set of questions you can ask to evoke stories and emotions to better understand the experiences of people in your district, and in doing so, understand where to focus redesign work. The template is meant to be used as part of Activity: Conduct Empathy Interviews with Stakeholders.

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NYC School Without Walls' Approach to Student and Family Engagement

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