When designing change in a district, it is essential that leaders hear directly from students, families, teachers, and classified staff (i.e., those most impacted by teaching and learning); this is often done via empathy interviews. This protocol from IDEO guides teams to review notes from empathy interviews and capture themes that should inform your design team’s work.

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Leveraging Local Media to Communicate with Multilingual Families

Ector County Independent School District held a weekly press conference with every local media outlet to update the public on the status of...

High-Frequency Communications with Staff

Establish a proactive approach to communication by establishing a variety of regular touch points for engagement with all stakeholders.

Building Consistency in Family Engagement Through Common Process and Tools

In response to the pandemic, Cedar Rapids Community School district implemented a district-wide family engagement plan based around...