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Monterey Peninsula: Elevating Student, Parent, and Teacher Voice Through Empathy Interviews

Monterey Peninsula Unified School District’s redesign focused on deepening personal relationships and students’ feelings of connection within the school community. To figure out how to realize this vision, the design team planned group empathy interviews with a diverse array of stakeholders, including students, parents, and teachers, emphasizing inclusion for historically underrepresented groups like Spanish-speaking families.

Additionally, in keeping with their board’s stated goal to listen to and engage with all stakeholders, the cabinet held an “empathy interview board meeting” where they invited students, staff, and teachers to respond to interview questions in a town hall format. This brought important voices and insights to an even broader audience – including powerful decision-makers like board members – and built deeper connections among community members through personal interviews.

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Leveraging Local Media to Communicate with Multilingual Families

Ector County Independent School District held a weekly press conference with every local media outlet to update the public on the status of...

High-Frequency Communications with Staff

Establish a proactive approach to communication by establishing a variety of regular touch points for engagement with all stakeholders.

Building Consistency in Family Engagement Through Common Process and Tools

In response to the pandemic, Cedar Rapids Community School district implemented a district-wide family engagement plan based around...