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Ongoing Central Office Staff Support to Schools

Flexing central office staffing to meet the needs of schools


Given that schools were responding to a complex and changing set of demands, district leaders recognized that site leaders needed more proactive, ongoing, and flexible support.


The team reimagined the central office team as a “support hub,” deploying each district-level team member to a school site for a full day a week. Assignments were targeted site-level needs (for example, budgeting or academic support), but central office personnel also leaned in as needed to offer general “all-hands” support to staff and students. During the pandemic, schools received up to three days of support a week through this approach.

This strategy is a part of TLA's Hop, Skip, Leapfrog release, which explores the concrete ways in which schools and systems pursued student-centered innovation during COVID-19. Explore the full guide to find additional strategies, insights, and resources.